Um, yeah, ok, sure
A CUSTOMER trying to call British telecoms operator BT Group was left hanging on the telephone for a total of 20 hours, The Times newspaper reported today.
Hannah King, 51, called a company helpline after a BT engineer failed to turn up to install a telephone line at her new flat in Milford Haven, south Wales, according to the paper.
Well, now, apparently it was in blocks of 8, 8, and 4 hours. Still and all, 8, 8, 4? There is absolutely no need to even insert a joke.